Have you tried to call coaxialcable lately. Well I someone I work with tried to call last week and was on hold for over 35 minutes. He got so desperate and had other people in our office call to see if they could get through.
I myself called earlier that day and was put on hold with a "please hold". I only waited for 15 minutes before I gave up.
I am sure they are trying but this doesn't seem right.
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